Celebrating Customer Service, CSWeek 2016, Customer Service
“Customer service isn’t a department, it’s a philosophy!” Cliché. Right? Not so for DTB. As a matter of fact, we live, eat and breathe this remarkable standpoint. Shep Hyken’s words are vibrantly alive and breathing in our organization. In the words of Betsy Sanders,...
CSWeek 2016, Customer Service
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