170 thoughts on “membership

  1. Bernice says:

    This goes a long way in improving the customer service experience. I will be proud to be associated with ICX

  2. UXManager says:

    Good morning Bhoke,

    Thank you for reaching out to us. We will get in touch with you with more details.

    Best regards.

  3. UXManager says:

    Thank you Corazon for expressing the desire to the ICX Kenya Family. We will get in touch with you soon.

    Kind regards.

  4. UXManager says:

    Thank you Bernice, we appreciate your kind words. We will reach out to you soon with details regarding membership.

    Best regards,

  5. UXManager says:

    Good afternoon Dorah, we appreciate you reaching out to us, We will contact you soon with the finer details.

    Kind regards,

  6. UXManager says:

    Good afternoon Karen,
    Thank you for reaching out to us. We will get in touch with you with more details.

    Best regards.

  7. UXManager says:

    Hi Joanne, thank you for reaching out to ICX and expressing the desire to become a member. We will email you all the necessary information on membership. We look forward to having you on board.

  8. UXManager says:

    Hi Everlyn, thank you for reaching out to us, we will email you more details on individual membership. Kind regards.

  9. Samuel Omwansa says:

    I am a counter sales representative i interact with customers on a daily basis and i would love to join as an individual member. Kindly get in touch.

  10. UXManager says:

    Hi Samuel, we will be honoured to have you as one of our valued members. We will send you the details.
    Regards and happy customer service week.

  11. UXManager says:

    Good morning Irene, we will be honoured to have you as one of our valued members. We will send you the details as soon as we back to the office in January 2018. We take this opportunity to wish you Merry Christmas and Happy New Year.

  12. UXManager says:

    Good morning Mercy, we will be honoured to have you as one of our valued members. We will send you the details as soon as we back to the office in January 2018. We take this opportunity to wish you Merry Christmas and Happy New Year.

  13. UXManager says:

    Good morning Mercy, we will be honoured to have you as one of our valued members. We will send you the details as soon as we back to the office in January 2018. We take this opportunity to wish you Merry Christmas and Happy New Year.

  14. UXManager says:

    Good afternoon Phoebe, we will be honored to have you as one of us. We will get back to you soon with details. Regards.

  15. Nicholas says:

    It will be very easy and practical to put the details of how to become a member in your website, this will reduce the escalations and increase customer experience…Am looking forward to be a member

  16. Edith says:

    Hi, I have worked in customer care and it is a passion. I would love to join your forum to learn more. Kindly let me know what it would require to join. Thank you.

  17. UXManager says:

    Hi Edith, thank you for reaching out. We will be sure to send the information. we look forward to having you as a member.

    Kind regards,

  18. UXManager says:

    Hi Daniel, thank you for reaching out. We will be sure to send the information. we look forward to having you as a member.

    Kind regards,

  19. UXManager says:

    Hi Iddah, thank you for reaching out. We will be sure to send the information. we look forward to having you as a member.

    Kind regards,

  20. UXManager says:

    Hi Nicholas, thank you for reaching out. We appreciate your sentiments. We will be sure to send the information and look forward to having you as a member.

    Kind regards,

  21. UXManager says:

    Good morning Mercy, our apologies for the delay in sending the same, lets get right to it.

    Thank you for your continued patience.

  22. UXManager says:

    Hi Joseph, thank you for reaching out. We will be sure to send the information. We look forward to having you as a member.

    Kind regards,

  23. Marianne says:

    Hi, i have worked in the banking industry for almost a decade and customer service is has been a major part of my career hence interested in joining

  24. UXManager says:

    Hi Solo, thank you for reaching out to us. You could join membership and be part of ICX Kenya fraternity.

  25. Georgina Gerwon says:

    Hi,

    I would like to be a member of ICX Kenya. How do I become one?

    Regards
    Georgina

  26. UXManager says:

    Hi Georgina,thank you for reaching out to us and for the inquiry. We will send you the information on email. Regards.

  27. Peter says:

    Good afternoon,

    I would like to be a member of ICX Kenya. Kindly guide on the same.

    Regards,

    Peter.

  28. M. B. Ngingo says:

    Since all businesses and global economies depend on the customer`s willingness to accept what you are offering.
    Both internal and external customers require exceptional service and products.
    I train this and am always learning new ways to keep my CLV & CLC current.
    Please allow me to join this exceptional institute

  29. Rose says:

    I have been a customer service professional for the past five years and would love to be a member of your organisation.
    I would kindly like to have the necessary information on how to go about it.

  30. UXManager says:

    Hi Rose, thank you for making the inquiry, we will email the membership details.

    Regards,

  31. UXManager says:

    Good morning Venkat, thank you for reaching out, we will email you the membership details. Best regards.

  32. Joan Salamba says:

    Hi, I’m Joan and I’d love to become a member.
    Please send me the details too.
    Thanks.

  33. Christine Mwarenge says:

    Hallo ICX Kenya,
    I would wish to renew my membership. How do i go about it, i cant remember the location of your offices.

  34. UXManager says:

    Good morning Christine, we are reaching out to you today with the details.
    Thank you for being a member of this noble community.
    Kind regards.

  35. UXManager says:

    Good morning Joan, thank you for being a #CXChampion, we look forward to have you become one of us. We will email you the details.
    Kind regards.

  36. UXManager says:

    Good morning Emmy, thank you for being a #CXChampion. We look forward to having join us. We will forward membership details to you shortly.
    Kind regards,

  37. UXManager says:

    Good morning Kevin, thank you for advocating and championing #CX, we look forward to having you as a member. we will be sending the details in a bit.
    Kind regards.

  38. Dennis says:

    Hi, I would love to be a member. Kindly share the necessary information on how to go about it.

  39. UXManager says:

    Hi Joyce, thank you for reaching out to us. We will send you the corporate membership package soonest.
    Kind regards.

  40. UXManager says:

    Hi Dennis, thank you for reaching out to us. We will send you the membership package soonest.
    Kind regards.

  41. UXManager says:

    Hi Karen, thank you for reaching out to us. We will send you the membership package soonest.
    Kind regards.

  42. Grace Wangeci says:

    Hi, I am interested in becoming a member. Please share with me all the information.

  43. Ann Susan Njuguna says:

    Hi,

    Kindly send me information on your individual membership, corporate membership and the training calendar.

  44. Catherine Otieno says:

    Good Morning,

    Kindly send me details on how to join as an individual memeber.

    Kind Regards

    Catherine

  45. nelly nabwire orwaya says:

    Good Afternoon,

    What is the enrollement procudure? I would like to become a member of ICX Kenya.

    Regards,
    Nelly

  46. Diana Kimetto says:

    Hello ICX Team,

    Thank you for the good work you are doing. I would love to be part of this great community.

    Warm Regards,

    Diana K

  47. UXManager says:

    Most honored Diana. We will forward you membership details and look forward to having you in the #CXfamily.

  48. Susan says:

    Hello,
    I would like to join you and become a member, to learn as much as I can and improve my skills. Kindly let me know how to join.

  49. Romana Chaudhry says:

    Hello,
    we have a consultancy firm that does customer service training and would like to know how to go about the membership/registration.

  50. UXManager says:

    Hi Monica, thank you for reaching out and apologies for delayed response. We will send you the membership details. Kind regards.

  51. UXManager says:

    Hi Susan, thank you for reaching out and apologies for delayed response. We will send you the membership details. Kind regards.

  52. UXManager says:

    Hi Romana, thank you for reaching out and apologies for delayed response. We will send you the membership details. Kind regards.

  53. UXManager says:

    Hi Carol, thank you for reaching out and apologies for delayed response. We will send you the membership details. Kind regards.

  54. UXManager says:

    Hi Caroline, thank you for reaching out and apologies for delayed response. We will send you the membership details. Kind regards.

  55. UXManager says:

    Good afternoon Diana, kindly allow us to send you the information from the second week of January as we are currently on Christmas break.
    We wish you a Merry Christmas and Happy New Year.

  56. UXManager says:

    Hi Diana, apologies for the delay in sending you membership details, but we are correcting that and will be sending the same. Kind regards.

  57. UXManager says:

    Hi Phoebe, thank you for contacting us. We will send you the details and an application form for individual membership.
    Kind regards.

  58. UXManager says:

    Good afternoon James, thank you for reaching out to us. We will email you the membership details and application form.

    Kind regards,

  59. UXManager says:

    Good afternoon Anne, thank you for reaching out to us. We will email you the membership information and application form.

    Kind regards,

  60. malcolm juma says:

    Hi there, I have been a customer experience executive for over 3 years and your forum seems like it’d be an interesting value addition, how do I get on-board

  61. Linda Wangechi says:

    Hi. I am a Customer Success strategist working in a SaaS company and would very much like to be a member of ICX.

  62. Aphia Mutanu John says:

    Hello, i am a customer experience officer and i am sure joining ICX will be of great help to me.kindly advice on membership.

  63. Violet Shamilah says:

    Great job on your various initiatives. I am interested in joining #ICX. Please guide. Thanks

  64. S.M .Ogango says:

    Hello,
    Am a customer service officer in a financial institution and really want to become a professional in customer service.
    I need to know more about the following:
    Enrolling for membership
    Difference between general and student membership
    Whether there is any training offered bu yourselves or if i need to do training.
    Thanks.

  65. Georginah Ndanu says:

    Hello,
    I am a Customer Experience professional and I would like to be an ICX member, how do I go about it?

  66. Juliet says:

    Good afternoon,
    I would like to become a member. What a re the requirements apart from filling in the membership form?

  67. Stella Mutheu says:

    I would like to become a member. I have been in the customer service space for a few years now.

  68. Angeline says:

    I’d like to join ICX Kenya. What are the requirements please? I look forward to your response.

  69. UXManager says:

    Hello Geraldine, thank you for reaching out. One of our team member will be reaching out to you with all the details. We look forward to having you as one of our members.

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