“Excellent customer service reduces your cost, helps achieve your strategy and creates good customer experiences,” these were the wise words of Dr. Njenga, Dean Strathmore Business School, who graced the occasion the Chief Guest during the Service Excellence Awards Breakfast organized by ICS Kenya at Laico Regency Hotel on 3rd September 2015. Dr. Njenga highlighted […]
Tag Archives: Customer Service Week 2015 – Listening To Our Customers
Celebrating Customer Service, Customer Service
Customer Service Week 2015 – Listening To Our Customers
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Feb
Feb
The Customer Service Week 2015 was celebrated from 5th -9th October nationally with pomp, colour, creativity and delight. ICS Kenya that facilitates the nationwide celebrations, rallied various organizations to celebrate Customer Service Week under the theme “Listening to our customers”. It was a resounding success and over fifty organizations from both private and public sector […]