ICX Kenya Membership

individual member benefits

1. Access to a forum to network and exchange ideas with other customer service professionals
2. Career development through participation in courses, seminars and workshops to develop knowledge and skills
3. Opportunities for recognition in CS Awards
4. The opportunity to make a personal contribution to the development of the customer service industry
5. Voting rights within ICX
6. Certificates of membership
7. Discount to all ICX Kenya events
8. Registration in the ICX database of CS professionals accessible to corporates for recruitment.
9. Information on Customer Service opportunities in the industry
10. Information on upcoming local and international customer service training, workshops, seminars and talks.

INDIVIDUAL MEMBERSHIP

Joining Fee – Kshs. 8,000/- for the first year i.e. Joining fee : Kshs. 4,000/- & Annual Subscription: Kshs. 4,000/-

corporate member benefits

1. Enhanced competencies of employees through training and development activities
2. Provide opportunity for employees to network at forums with other service professionals
3. Access to authoritative knowledge and best practice advice
4. Opportunity to enhance service quality and participate in CS Awards
5. Opportunity to benchmark against other organizations
6. Acknowledgement for participation in contributing to the national effort of developing customer service base and improvement of customer service excellence skills.
7. Voting rights within ICX
8. Certificate of membership
9. Discount at ICX events
10. Preferential rates for advertising on ICX publications
11. Access to the ICX database of members for recruitment
12. Information on upcoming local and international customer service training, workshops, seminars and talks

CORPORATE MEMBERS

Organizations interested in being associated with the Institute, its philosophy and initiatives, making a statement and demonstrating their commitment to developing a customer-centric culture and enhancing customer service excellence knowledge and skills in their organization and staff.
• Joining Fee – Kshs. 55,000/- & Annual Subscription: Kshs. 45,000/-

ASSOCIATE CORPORATE MEMBERS

Same as corporate members, and are interested in being considered to partner with ICX Kenya in the delivery of Consultancy and Training Services.
• Joining Fee – Kshs. 55,000/- & Annual Subscription – Kshs. 45,000/-