Celebrating Customer Service, CSWeek 2016, Customer Service
“Customer service isn’t a department, it’s a philosophy!” Cliché. Right? Not so for DTB. As a matter of fact, we live, eat and breathe this remarkable standpoint. Shep Hyken’s words are vibrantly alive and breathing in our organization. In the words of Betsy Sanders,...
CSWeek 2016, Customer Service, Customer Service Blog
For us, the best time of the year continues to be the customer service week. While every day, is customer service day at the National Bank, having that one week dedicated fully to celebrating both our internal and external customers is quite close to our heart. This...
CSWeek 2016, Customer Service
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