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AFRICA annual CX Conference 2025
[/et_pb_text][et_pb_button button_url=”https://icxkenya.zohobackstage.com/6thEDITIONAFRICASANNUALCUSTOMEREXPERIENCECONFERENCE2025″ button_text=”9TH – 11TH APRIL 2025 | SAROVA IMPERIAL HOTEL| KISUMU,KENYA” _builder_version=”4.25.1″ _module_preset=”default” custom_button=”on” button_text_size=”22px” button_text_color=”#FFFFFF” background_layout=”dark” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” background_color=”gcid-ebb90bc4-433b-4bde-886e-ffc78cbccf9b” background_enable_image=”off” global_colors_info=”{%22gcid-ebb90bc4-433b-4bde-886e-ffc78cbccf9b%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” width=”86%” custom_margin=”|auto||174px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” background_color=”gcid-ebb90bc4-433b-4bde-886e-ffc78cbccf9b” transform_scale=”130%|130%” width=”96.9%” custom_margin=”|-254px||||” custom_padding=”|0px||||” border_color_all=”#FFFFFF” global_colors_info=”{%22gcid-ebb90bc4-433b-4bde-886e-ffc78cbccf9b%22:%91%22background_color%22%93}”]CONFERENCE THEME
INTELLIGENT CX: BRIDGING TECHNOLOGY AND HUMAN EXPERIENCE FOR TRANSFORMATIONAL IMPACT
[/et_pb_text][et_pb_button button_url=”https://icxkenya.zohobackstage.com/6thEDITIONAFRICASANNUALCUSTOMEREXPERIENCECONFERENCE2025″ button_text=”REGISTER FOR THE ANNUAL CX CONFERENCE 2025″ button_alignment=”center” _builder_version=”4.25.1″ _module_preset=”default” custom_button=”on” button_text_color=”gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f” button_border_radius=”0px” button_letter_spacing=”0px” custom_margin=”|-245px|||false|false” custom_padding=”||||false|false” global_colors_info=”{%22gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f%22:%91%22button_text_color%22%93}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”21px” header_font=”–et_global_body_font||||||||” header_text_align=”center” global_colors_info=”{}”]MESSAGE FROM THE CHAIRMAN
[/et_pb_text][et_pb_icon font_icon=”|||divi||400″ icon_color=”gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f” icon_width=”70px” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{%22gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f%22:%91%22icon_color%22%93}”][/et_pb_icon][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.1″ _module_preset=”default” custom_padding=”||81px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://icxkenya.co.ke/wp-content/uploads/2024/02/Joseph-Choge.jpeg” _builder_version=”4.25.1″ _module_preset=”default” border_width_all=”1px” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]It is with great excitement that I invite you to the 6th Edition of our Annual Conference, a premier gathering of CX professionals, thought leaders, and innovators. This year, we delve into the theme “Intelligent CX”—exploring how emerging technologies, data-driven insights, and human-centered strategies are shaping the future of customer experience.
As we continue our journey towards CX Excellence, this conference offers a unique platform to learn, share, and network with industry peers. Expect engaging discussions, expert-led sessions, and actionable insights that will elevate your approach to customer experience.
I encourage you to be part of this transformative experience. Let’s come together to redefine CX and drive meaningful impact in our organizations and beyond.
See you at the 6th Edition Annual Conference!
Chairman, Board of Directors – ICX Kenya
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”24px” header_3_font_size=”28px” module_alignment=”left” global_colors_info=”{}”]PAST SPEAKERS
[/et_pb_text][et_pb_image src=”https://icxkenya.co.ke/wp-content/uploads/2025/02/Picture13.png” _builder_version=”4.25.1″ _module_preset=”default” transform_scale=”106%|106%” custom_padding=”|0px||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”26px” custom_padding=”|||97px||” global_colors_info=”{}”]5TH EDITION AFRICA CX CONFERENCE HIGHLIGHTS
[/et_pb_text][et_pb_video src=”https://youtu.be/A4VM6Ksbh5o?si=v-XS6wFW6lDdponx” _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”|-10px||44px||” global_colors_info=”{}”][/et_pb_video][et_pb_button button_url=”https://icxkenya.co.ke/wp-content/uploads/2025/02/5TH-EDITION-ANNUAL-CONFERENCE-REPORT-2024.pdf” url_new_window=”on” button_text=”2024 CONFERENCE REPORT” _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”|||52px||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_weight=”4px” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” header_2_font=”–et_global_heading_font|||on|||||” header_2_text_align=”center” header_2_text_color=”gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f” header_2_font_size=”31px” global_colors_info=”{%22gcid-5476107b-db45-4458-9ebf-4ecbd4881a8f%22:%91%22header_2_text_color%22%93}”]PAST SPONSORS
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” transform_scale=”128%|128%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_gallery gallery_ids=”32443,32442,32441,32439,32440,32438,32437,32436,32435,32434,32433″ posts_number=”11″ hover_icon=”I||divi||400″ _builder_version=”4.25.1″ _module_preset=”default” transform_scale=”78%|78%” module_alignment=”center” height=”100px” custom_margin=”||||false|false” custom_padding=”|||0px|false|false” custom_css_free_form=”free-form” global_colors_info=”{}”][/et_pb_gallery][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” background_color=”#0f5783″ custom_margin=”19px|||||” custom_padding=”26px||12px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”19px” global_colors_info=”{}”]Please send entry enquiries to: Institute of Customer Experience Kenya, BTL Centre, Masaba Road, P.O. Box 43098 00100 Nairobi Email: tellmemore@icxkenya.co.ke / communication@icxkenya.co.ke Tel: 0754 854 565
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.25.1″ use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”top right” background_color_gradient_stops=”rgba(0,80,130,0.73) 13%|rgba(33, 17, 10, 0.54) 97%|rgba(33,25,21,0) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#210b00″ background_color_gradient_start_position=”10%” background_color_gradient_end=”rgba(33,25,21,0)” background_image=”https://icxkenya.co.ke/wp-content/uploads/2024/06/Asaa-118-scaled.jpg” background_position=”center_right” custom_margin=”-3px|||||” custom_padding=”40px||40px||true|false” global_module=”30720″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_contact_form captcha=”off” module_id=”et_pb_contact_form_1″ _builder_version=”4.16″ form_field_background_color=”rgba(0,0,0,0)” form_field_text_color=”#ffffff” form_field_font=”Open Sans||||||||” form_field_font_size=”16px” form_field_line_height=”2em” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”1px” button_font=”Roboto|700||on|||||” button_use_icon=”off” border_width_all=”2px” border_color_all=”rgba(255,255,255,0.4)” form_background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][/et_pb_contact_form][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Office Location” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.20.0″ header_font=”|800||on|||||” header_font_size=”16px” header_letter_spacing=”0.5px” header_line_height=”1.7em” body_font=”Open Sans||||||||” body_line_height=”2em” background_layout=”dark” locked=”off” global_colors_info=”{}”]Bible Translation and Literacy House (BTL) Gate 7, Masaba Road, off Bunyala Road, Lower Hill, Nairobi, Kenya.
P.O. Box 9241-00100 Nairobi, Kenya.
[/et_pb_blurb][et_pb_blurb title=”Open Hours” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.20.0″ header_font=”|800||on|||||” header_font_size=”16px” header_letter_spacing=”0.5px” header_line_height=”1.7em” body_font=”Open Sans||||||||” body_line_height=”2em” background_layout=”dark” locked=”off” global_colors_info=”{}”]M-F: 8am – 5pm
[/et_pb_blurb][et_pb_blurb title=”Email” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.20.0″ header_font=”|800||on|||||” header_font_size=”16px” header_letter_spacing=”0.5px” header_line_height=”1.7em” body_font=”Open Sans||||||||” body_line_height=”2em” background_layout=”dark” locked=”off” global_colors_info=”{}”]tellmemore@icxkenya.co.ke
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