3rd Edition of the AFRICA CUSTOMER EXPERIENCE CONFERENCE 

Date : 10th & 11th March

Venue : Sarova Whitesands Beach Resort & Spa, Mombasa Kenya

Theme : Driving Customer Inclusion.

For more information, refer to the Conference brochure.

3rd Edition of the AFRICA CUSTOMER EXPERIENCE CONFERENCE Conference – Delegates

Joseph Choge, MD Unga Group – Conference Speaker 

Mandisa Makubalo, Founder & MD , Unlimited Experiences South Africa – Conference Speaker

John Ngumi , ICX Kenya Chairman

Chantel Botha ,MD BrandLove – Conference Speaker

Anne Mutheu , Mutie Advocates – Conference Speaker

Patricia Okelo, Founder Candid Conversations- Conference Speaker

Tom Sitati – Managing Partner Brand Integrated

Angela Rarieya, Managing Partner, Upskill Afrika – Conference MC

Steve G Mbuthia , ICX Kenya Board Member

Loise Mboo, ICX Kenya Board Member

Carolyne Gathuru – ICX Advisory Committee

Wavi Mungala – Head of Corporate Communication & Customer Experience – HELB

Wale Abioye – Associate Director, Strategy & Customer Solutions – KPMG Nigeria

Sylvia Mwichuli Mudasia – Chief Executive Officer – PRSK

Juma Ooro – Acting Manager/Consumer Protection & Customer Service – Communications Authority of Kenya (CA)

Caroline Kathure Murianki – Acting Manager Research and Consumer Information

James Githii Mburu – Commissioner General, – Kenya Revenue Authority

Amb. John Mwangemi – Managing Director, Kenya Ports Authority ( KPA)