Individuals interested in being associated with the Institute,
It’s philosophy and initiatives, making a statement and demonstrating their commitment to developing
a customer-centric culture and enhancing customer service
excellence knowledge and skills in their organizations.
Organizations interested in being associated with the Institute, its philosophy and initiatives, making a statement and demonstrating their commitment to developing a customer-centric culture and enhancing customer service excellence knowledge and skills in their organization and staff.
Register Now
More About the Customer Institute
The Customer Institute is a not-for-profit, global organization dedicated to helping B2B, B2C, and public-sector organizations excel through customer centricity. It identifies, develops, and promotes best practices that demonstrate the value of customer-centric strategies, enabling organizations to accelerate growth.
Led by top thought leaders, consultants, practitioners, innovators, and scholars in the CX space, the Customer Institute offers globally recognized certifications and assessment programs that empower and validate excellence in customer experience. Through its certification and assessment programs, the Customer Institute enables and recognizes excellence in customer centricity.
In Partnership with the Customer Institute, We Invite You to Join the Global CX Community!
The Global CX Community is more than just a network—it’s a dynamic and interactive space where knowledge meets innovation, and professionals grow and thrive. Whether you’re a seasoned CX expert or just beginning your journey, this community opens doors to invaluable connections, insights, and opportunities.
Be part of a global movement in customer experience.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod .
Our blog
By Akshay Shah How can Customer Experience (CX) professionals navigate the delicate balance between creating [...]
Background By Akshay Shah In collaboration with the Institute of Customer Experience, Kenya, we gathered insights [...]
1 Comments
In line with this year’s national theme, “Elevating Employee Experience for Customer Experience Success,” ICX [...]
“A leader is a dealer in hope.” – Nigerian Proverb This morning, I had the [...]
#ElevatingEXforCXSuccess “Employees are the heartbeat of any organization. Prioritize their experience, and you’ll create a [...]
We have all gone through some type of personalization as we carry out our day [...]
