Customer Service2018 Customer Service Survey by Kenya Association of Bankers (KBA) Posted on January 29, 2019July 29, 2019 by UXManager 29 Jan KBACustomer-Service-Survey-report-2018 Share this: Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Related UXManager ICX Study Tours – #2018ICXHighlights Sustaining Customer Experience Excellence through Proactive Knowledge Management