Customer ServiceInstitute of Customer Service now Institute of Customer Experience – ICX Member – Julius Odemba Posted on August 2, 2017 by UXManager Source: ICX Kenya Share this: Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Related UXManager Great Customer Experience equals to Customer’s Delight Institute of Customer Service Kenya now Institute of Customer Experience – James Muiruri, ICX Member