Why do you buy vegetables or meat from the same vendor over and over again, to the extent that you have their telephone contacts? What happens when the vendor for some reason has closed their kibanda or shop? In such a case, there is a likelihood that the family menu of the day will change […]
Monthly Archives: May 2017
22
May
May
Why do you buy vegetables or meat from the same vendor over and over again, to the extent that you have their telephone contacts on speed dial? What happens when the vendor for some reason has closed their kibanda or shop? In such a case, there is a great likelihood that the family menu for […]
19
May
May
Imagine that you as a dear customer, have visited a shoe shop to buy a new pair of shoes that you have been saving up for. Although you have a rough idea of the shoe you want to buy, there are other varieties of shoes in design and color in the store that have attracted […]
12
May
May
Customer experience (CX) can be explained as the entirety of interactions a customer has with a company and its products or services. This includes a customer’s perception, their rational, physical, emotional, subconscious, and psychological interaction with the company’s products, services and employees. This perception affects customer behavior and builds memories, which drive customer loyalty and affects the economic value attributed […]