ICX Study Tours – #2018ICXHighlights

ICX Study Tours – #2018ICXHighlights

ICX Kenya organizes study tours for members to visit, learn and benchmark best practice from staff in organizations that are implementing best practices in service excellence. This year members had the opportunity to do several study tours with one of them hosted by...

Are you ready for #CSWeek2018?

Are you ready for #CSWeek2018?

Customer Service Week (CS Week) is celebrated annually in the first full week of October since the late 1980s. It is a time when customer-oriented organizations and institutions around the world recognize the importance of Customer Service Excellence in their...

CS Week Gala Dinner

Rated Among Top 50 Customer Service Blogs

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